Invited lectures and workshops

2010

As yet untitled talk about remote research
UX Summit

“Real World Remote Research”
BayCHI, Palo Alto, CA

2009

“Effective user research”
DIY Summit, online

“User research workshop”
AIGA In Control Conference, Cincinnati, OH

“New technologies and education: What works? What’s next?”
American InterContinental University, Dunwoody, GA

“Developing Super Senses: Tools to know your users”
SXSWi (South by Southwest Interactive), Austin, TX

“Getting started with user research”
Web Directions North, Denver, CO

“Better products through empathy”
Web Directions North, Denver, CO

Articles